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Name: Linkage
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Description: Linkage provides an AI-driven conversational host that consolidates calls, SMS, and social DMs into a single interface for businesses. The platform handles voice and text interactions, remembers repeat guests, manages orders and reservations, auto-translates messages, and surfaces live operational feeds to staff through a dashboard. It is positioned to serve customer-facing teams in restaurants and service businesses that need automated, multi-channel customer engagement and order handling.
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Industry: Conversational AI
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Sector: SaaS / Customer Support
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Business Model: B2B SaaS